Thank you for shopping at Vaidyaraj Herbals We strive to ensure that our customers are satisfied with their purchases. However, if for any reason you are not completely happy with a product, we invite you to review our return and refund policy.
The terms outlined below apply to any products purchased through our website.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 10 days without giving any reason for doing so.
The deadline for cancelling an Order is 10 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: vaidyarajherbals@gmail.Com
By phone number: +91-7456033433
We will reimburse You no later than 10 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Refund Timeline:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5 to 10 business days. Please note that the timeline may vary depending on your payment provider.
Eligibility for Refund:
To qualify for a refund, the following conditions must be met:
- The product must be returned in its original condition, unopened, and unused.
- You must provide proof of purchase (receipt or order number).
Conditions for Returns
To ensure your return is accepted, please make sure:
- The Goods were purchased within the last 10 days.
- The Goods are in their original packaging.
Please Note:
Certain products cannot be returned:
- Items made to your specific requirements or customized.
- Goods that, due to their nature, are not suitable for return (e.g., perishable items or products with a short shelf life).
- Goods that are unsealed after delivery for reasons related to health protection or hygiene.
- Goods that have been inseparably mixed with other products after delivery.
We reserve the right to refuse any returns that do not meet these conditions at our discretion.
Sale Items:
Only regular-priced Goods are eligible for a refund. Unfortunately, sale items cannot be refunded unless otherwise required by law.
Returning Goods
You are responsible for covering the cost and risk of returning the Goods to us. The Goods should be returned to:
28/176, Gudri Mansoor Khan, Agra-282001, Uttar Pradesh
We strongly recommend using a trackable shipping service or purchasing shipping insurance. Without receiving the Goods or proof of return, we cannot process a refund.
We are not liable for Goods that are damaged or lost in transit.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, feel free to contact us:
By email: vaidyarajherbals@gmail.Com
By phone number: +91-7456033433
